I can not answer why this particular section is limited to the fields that can be changed. However there is an existing feature request to improve the number of fields that could be changed here. Please see JSDSERVER-4258 for details.
Since we do not have an estimate of if or when that feature request might be addressed, if this functionality is something you are looking for, you might have more success with a 3rd party plugin like Automation Lite for Jira or the similarly named Automation Tools for Jira.
I hope this helps.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs