Can you clarify your question, Robert? Maybe with some screenshots?
We have two different notifications in JIRA, one from Service Desk and another from JIRA itself, however they are not supposed to be sent simultaneously.
Also, which notification is being sent?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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