Can you clarify your question, Robert? Maybe with some screenshots?
We have two different notifications in JIRA, one from Service Desk and another from JIRA itself, however they are not supposed to be sent simultaneously.
Also, which notification is being sent?
Hello Atlassian Community! I'm Tania, a Senior Product Marketing Manager for Jira Service Desk Cloud! I'm excited to announce some exciting improvements coming up for those who work with queues and...
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