I just enabled customer feedback. After resolving an issue I receive the correct Mail with the feedback question in it. When clicking on the question a dead link (404) appears.
What can be the problem?
Welcome to Atlassian Community!
Just for us to better understand and help you with this issue, I will make some questions:
Can you please let me know if this is a next-gen or a classic Service Desk project?
Can you disable and enable the CSAT again to test?
I see that the error is in another language, did you also change the language of the project? If so, can you please confirm if the survey was translated?
Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...
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