For a while now I haven't been receiving any Jira email notifications and any kind. This includes all scenarios, for example , issue creation, issue progress, changes to issues, or even if someone tags me in an issue. This never used to be an issue for me. I've checked my outlook rules and have deleted all of them, there is definitely nothing in outlook blocking these email notifications. I've checked all my settings in Jira (making sure they are aligned with other users in my team who are receiving notifications), there doesn't appear to a be a problem with the settings for my account.
Hi @Mohamed Benziane ,
Thanks for the response. I have checked the notifications scheme already and all appears to be fine. I'm on a default scheme along with many other users in my team who are receiving email notifications. Just appear to be me who's not receiving anything.
Did you try to send a test mail via the jira administration panel ?
By default the user who make a change don't receive notification, you can change it in your profil settings.
You can also check that you have browse permission in the project.
Take a look at this documentation :
I am having the same issue. When a ticket is created in a service desk, the automation to alert a specific user is not being received. Manually tagging someone in a comment appears to be working. Notification permissions haven't changed and the notification helper says alerts are being sent.
Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events