As easy as that,
I'm a jira-administrator and I can't see any issue in queue raised by customers.
The issue exists because the customer can see their own issues.
What's happening? How can I solve this?
So when you filter the results for that project, you don't see anything?
Are you able to use the Permissions Helper that might tell you why you cannot see them?
You'll need to make sure that you're also added to the project as well as having Browse Permissions; jira-administrator may not be enough.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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