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Just installed Service Desk on Production after testing and the "Settings"button is gone. I do not see a way to set up the email queue and there Agent management is gone as well...
Just a thought, Ben, but do you have rights to administer this project in Production? Settings would require project admin rights.
Hi Charles,
Yes, I am the lead on this project and an admin on the JIRA instance. I actually just created the project to use with Service Desk. I am checking with my Sys Admin to see if there was anything odd about the install.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.
Read more...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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