Community
Products
Jira
Jira Service Desk
Questions
Where is the settings tab and Agent config in Service Desk

Where is the settings tab and Agent config in Service Desk

Just installed Service Desk on Production after testing and the "Settings"button is gone. I do not see a way to set up the email queue and there Agent management is gone as well...

4 answers

Just a thought, Ben, but do you have rights to administer this project in Production? Settings would require project admin rights.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Hi Charles,

Yes, I am the lead on this project and an admin on the JIRA instance. I actually just created the project to use with Service Desk. I am checking with my Sys Admin to see if there was anything odd about the install.