Thanks, that is exactly what I was asking.
And yeah, when you editing the issue in JIRA as an agent it is rather obvious. But there is nothing about it in documentation and when I tried to locate it from the customer portal point of view, there is no "involved people" custom field in the system
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Hi all, We are trialing Jira Service Desk for a large-ish, flat, team-based organization where members can serve on multiple teams. A few needs that are not out of the box... Assigning i...
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