When request participants are added to a ticket, in some cases, the automation rule is overwritten. In the screen shots, we update the Operational Categorization field, then the system adds request participants, then the Operational Catagorization is removed. I am trying to determine why it is being removed as that is not part of our optimization rules.
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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