It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

When my issues are resolved, the satisfation is not being sended to my customers.

Even with the Costumer Satisfaction active when i change the status to resolved it does not send the costumer satisfaction

1 answer

1 accepted

0 votes
Answer accepted
Leo Community Leader Apr 06, 2018

@Rafael GoncalvesAre you sure it's is resolved? that is to say, resolution field has value?

https://confluence.atlassian.com/jirakb/jira-issues-need-a-resolution-826873869.html

yeah, it is solved. Thank you very much. Sorry that i take too long to respond =D. Once again thank you very much. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Desk

Tell us how you've implemented Change Management

Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...

287 views 0 5
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you