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When my issues are resolved, the satisfation is not being sended to my customers.

Rafael Goncalves
Rafael Goncalves April 6, 2018

Even with the Costumer Satisfaction active when i change the status to resolved it does not send the costumer satisfaction

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Leo Diaz _ DEISER
Leo Diaz _ DEISER
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April 6, 2018

@Rafael GoncalvesAre you sure it's is resolved? that is to say, resolution field has value?

https://confluence.atlassian.com/jirakb/jira-issues-need-a-resolution-826873869.html

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Rafael Goncalves
Rafael Goncalves April 9, 2018

yeah, it is solved. Thank you very much. Sorry that i take too long to respond =D. Once again thank you very much. 

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