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When my issues are resolved, the satisfation is not being sended to my customers.

Even with the Costumer Satisfaction active when i change the status to resolved it does not send the costumer satisfaction

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Leo Community Leader Apr 06, 2018

@Rafael GoncalvesAre you sure it's is resolved? that is to say, resolution field has value?

yeah, it is solved. Thank you very much. Sorry that i take too long to respond =D. Once again thank you very much. 

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