It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

What kind of licences, is required for the approver role, e.g. the requestor's manager? Or can the business approval be performed in the customer role? Thank you!

This question is in reference to Atlassian Documentation: Configuring JIRA Service Desk approvals

Ask your question here...

2 answers

0 votes
Steven Behnke Community Leader Jun 27, 2016

They can just be Customers if you would like.

This functionality is NEW and hasn't been released in JIRA Server yet. It should be in the 3.2.0 release.

Thank you very much for the fast response. Great News! Is there already a release date known for 3.2.0? thx

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Desk

The Complete Guide to Atlassian for ITSM

Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...

1,636 views 9 20
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you