What is the table where JIRA service desk requests are stored or how to link issues with requests ?

I am using JIRA service desk 3.4 server. I would like to know how JIRA Issues are mapped to  service desk requests created?

I see JIRAISSUE table to get the list of issues but not clear on how it is linked to the request names.

1 answer

HI rashmi 


I am also confused regarding the same thing but i fount request types in AO_54307E_VIEWPORTFORM table. But i am figuring out the way to mapp it corrrectly to jiraissue table.. which is difficult.. If you come to know the answer then please let me know.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,007 views 5 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot