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What is the best way to share the request with the organisation by default in JIRA Service desk

Rashmi Belur
Rashmi Belur October 11, 2017

I am new to service desk and I have organization created in a project, is there way I can make it default issues to be shared with organisation?

 

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Hermance NDounga
Hermance NDounga
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 19, 2017

Hi Rashmi, 

By default, if a user is a member of an organization, his ticket will be shared to the organization. 

Also, if someone is *not* a member of the organization, this person will not be able to share the issue to the organization. 

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