What is the best way to display announcement for customers on login page? Edited


I am trying to user Service desk server 3.3 . I would like to put a message for customers on how to get access to portal before trying to login to the service desk page.

What is the best way to do that?

I checked Announcement Banner which is part of JIRA 7.3 works only if customer uses base url <https:// host/> instead of <https:// host/servicesdesk/portals>.

I would like the information to be displayed on both places

1 answer

This widget could not be displayed.

Hi Rashmi,

There is a current Suggestion for this that you can find at JSDSERVER-330. I would recommend voting on this issue so you can be notififed of any updates/workarounds as they become available.




Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

8,783 views 9 28
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you