• Community
  • Products
  • Jira
  • Jira Service Desk
  • Questions
  • We have multiple customers that need to be confidential. As noted in a reply, that Service Desk is required for each customer to keep confidential. Is there an additional cost for each service desk?

We have multiple customers that need to be confidential. As noted in a reply, that Service Desk is required for each customer to keep confidential. Is there an additional cost for each service desk?

Currently we are using JIRA Agile. We need a service desk with customer portals which when logged in, the customer is only able to view their tickets. All of our large customers require the same setup. Noticed in feedback that a service desk is required for each customer. Is there additional cost?

Thank you,

 

Julie

2 answers

No cost.

Customer organizations and contacts at those organizations are both free.

 

Thank you Martin! Do you have a demo available so that I can view the setup?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jun 14, 2018 in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

414 views 2 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you