• Community
  • Products
  • Jira
  • Jira Service Desk
  • Questions
  • We have multiple customers that need to be confidential. As noted in a reply, that Service Desk is required for each customer to keep confidential. Is there an additional cost for each service desk?

We have multiple customers that need to be confidential. As noted in a reply, that Service Desk is required for each customer to keep confidential. Is there an additional cost for each service desk?

Currently we are using JIRA Agile. We need a service desk with customer portals which when logged in, the customer is only able to view their tickets. All of our large customers require the same setup. Noticed in feedback that a service desk is required for each customer. Is there additional cost?

Thank you,

 

Julie

2 answers

This widget could not be displayed.

No cost.

Customer organizations and contacts at those organizations are both free.

 

This widget could not be displayed.

Thank you Martin! Do you have a demo available so that I can view the setup?

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Monday in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

204 views 6 17
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you