Is it possible to use variable substitution in Service Desk requests?
For example, I have a request for wireless access and I'd like to have a required field for LOCATION and a hidden field for the issue Summary that gets populated with "<USER> requesting wireless access at <LOCATION>"
If this isn't something JIRA or JIRA Service Desk can do out of the box, is there any add-on that will provide this functionality?
Hello Atlassian Community! I'm Tania, a Senior Product Marketing Manager for Jira Service Desk Cloud! I'm excited to announce some exciting improvements coming up for those who work with queues and...
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