Is it possible to use variable substitution in Service Desk requests?
For example, I have a request for wireless access and I'd like to have a required field for LOCATION and a hidden field for the issue Summary that gets populated with "<USER> requesting wireless access at <LOCATION>"
If this isn't something JIRA or JIRA Service Desk can do out of the box, is there any add-on that will provide this functionality?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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