We have a data center JSD install - 3 nodes behind an F5. Each node can easily handle the load we are seeing to date.
We have a request to improve visibility on incidents coming in - right now, if something hits a project and it's unassigned, there is no notification going out. We are using components, and component leads - but that only works when a component is assigned to the ticket - and that isn't always happening.
The idea is that create some filters to show unassigned, open incidents for a project - and then subscribe to that project. The notifications would be set to run every 15 min, and only send an email if something hits the filter.
My concern is that I could see 400 of these subscriptions set up for the different teams - meaning I've got 400 JQL queries hitting the farm every 15 min. While right now our farm is way overbuilt - this would be an easy way to swamp the boat. Or maybe not - I don't have enough experience w/ JSD to know - maybe this is nothing. I'd like to think that if it was a risk, Atlassian wouldn't allow you to create it but that isn't realistic.
Anyone have any thoughts on this solution? I just need a way, out of the box (preferably) to alert teams that they have tickets they need to attend do without having them log into JSD.
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event