When an End Suer creates a ticket they cannot see who it is assigned to. From teh picture, you can see all the information except who its assigned to. The only way is to open the ticket. This can be an issue when you have 100's of tickets open. And ideas how to add more columns?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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