So, hypothetically, an institution is thinking of upgrading Jira Service Desk from 250 to the next level, which is unlimited (in reality the number of agents will be under 300). Jira software is at 250 and does not need to change. We have five add-ons, all at 250.
Can we upgrade Jira Service Desk to the next tier (unlimited) and
Leave Jira Software at 250, and
upgrade addons to 300 or so to match our actual use?
So the issue is the lack of more granular tiers. If an institutions needs to increase Service Desk from 250 to 300 users. Jira SD pricing goes up, for course. But some of the add-ons have unlimited pricing that is dramatically higher -- for example, the add-on Insight goes from under 10K for 250 users to $35,000 for unlimited. It's a big jump and just does not seem like good business.
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...
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