Unable to start

[Robert Cameron]

I get :

Unexpected exception during JIRA startup. This JIRA instance will not be able to recover. Please check the logs for details

With the infrmation on the page of:

java.lang.IllegalArgumentException: Multiple entries with same key: sd.custom.notification.batch.send=Mon Aug 14 06:06:18 MDT 2017 and sd.custom.notification.batch.send=Mon Aug 14 06:06:18 MDT 2017 at com.google.common.collect.ImmutableMap.checkNoConflict(ImmutableMap.java:150) at com.google.common.collect.RegularImmutableMap.checkNoConflictInBucket(RegularImmutableMap.java:104) at com.google.common.collect.RegularImmutableMap.<init>(RegularImmutableMap.java:70) at com.google.common.collect.ImmutableMap$Builder.build(ImmutableMap.java:254) at com.atlassian.jira.scheduler.OfBizClusteredJobDao.refresh(OfBizClusteredJobDao.java:111) at com.atlassian.scheduler.caesium.impl.SchedulerQueueImpl.refreshClusteredJobsFromDao(SchedulerQueueImpl.java:139) at com.atlassian.scheduler.caesium.impl.SchedulerQueueImpl.refreshClusteredJobsUnderLock(SchedulerQueueImpl.java:130) at com.atlassian.scheduler.caesium.impl.SchedulerQueueImpl.refreshClusteredJobs(SchedulerQueueImpl.java:117) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.refreshClusteredJobs(CaesiumSchedulerService.java:359) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.startImpl(CaesiumSchedulerService.java:275) at com.atlassian.jira.scheduler.JiraCaesiumSchedulerService.startImpl(JiraCaesiumSchedulerService.java:36) at com.atlassian.scheduler.core.AbstractSchedulerService.start(AbstractSchedulerService.java:180) at com.atlassian.jira.scheduler.JiraSchedulerLauncher.proceedIfAllClear(JiraSchedulerLauncher.java:37) at com.atlassian.jira.scheduler.JiraSchedulerLauncher.start(JiraSchedulerLauncher.java:23) at com.atlassian.jira.startup.ActiveServicesLauncher.start(ActiveServicesLauncher.java:56) at com.atlassian.jira.startup.DefaultJiraLauncher.postDBActivated(DefaultJiraLauncher.java:181) at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$2(DefaultJiraLauncher.java:155) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:304) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:199) at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:146) at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$0(DefaultJiraLauncher.java:105) at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31) at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:103) at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:157) at java.lang.Thread.run(Thread.java:745)

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I don't see anything in the catalina.out log  that would indicate an issue.

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[somethingblue]

Hi Robert,

I'm sorry to hear that your JIRA instance won't start.  Hopefully you've been able to get it started at this point, however, if you are not able to get it started I would take a look at the article titled JIRA Fails to Start due to Multiple entries with same key for assistance:

Diagnosis

• According to the error message above, there are 2 entries with the same key sd.custom.notification.batch.send

You'll need to look in the clusterdjob table to find the id for the job and delete one.

Take a look JIRA Fails to Start due to Multiple entries with same key for more informaiton.

Cheers,

Branden