Unable to save "-1" value in text field

Hello Community


As in topic , i'm unable to save "-1" value in text field. Once changes are saved the value is dropped. i have checked other values like "1", "-2", "-10" they are saved fine, only "-1" is dropped.

This is normal single line text custom field, any ideas why this happens?
Couldn't find anything online.

1 answer

1 accepted

0 vote
Jack Brickey Community Champion Sep 22, 2017

I have confirmed that if I place ONLY a "-1" in a single line text field of my Cloud instance it will not save. However, if I place any other text with the "-1" e.g. "-1 text" then it works. Also a "-" works. And if i place quotes around "-1" it works.

Unsure of your specific use case and if you can work around this specific issue or not by adding text. Or use a number field?

You should open a support ticket w/ Atlassian if needed.

Thanks, at least i know that it's not the problem with our configuration.

We have jira update next week, if the problem persists i'll raise bug for this, i have tried now but it sais that i don't have assign privileges.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jun 14, 2018 in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

788 views 5 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you