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Unable to run event handler New Licence


The customer portal in Service Desk keeps getting a "Forbidden (403) error while loading this page. Jira Service Desk is not Licensed". Service Desk is currently licensed and when I go to the logs I see this (this was after I did a restart of the server):

2019-09-11 06:09:33,257 JIRA-EventThread-190 ERROR [removed i.p info] /rest/plugins/applications/1.0/installed/jira-servicedesk/license [servicedesk.internal.util.SafeRunner] Unable to run event handler New Licence
java.lang.IllegalArgumentException: hostName should not be empty

 Any ideas on how to fix the hostName problem? 



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