I want to require users to pick a site in which the support issue is at. When editing visible fields and choosing site, yes for required, and clicking update, it doesn't actually update the action. If I click on view this request form, it shows the Site as (optional), not required, and I want it to be required. I've attached a few pictures of what's going on. Thanks for your help!
I did some experimenting and here's what I found:
Hopefully that helps clarify the behavior you're seeing. If you're unable to get the setting to stick once you change the dropdown from no to yes, try it in another browser or another computer. If that works you may have a browser plugin or cached data preventing the change from taking.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs