We are unable to create customer on our JIRA Service Desk, even with public signup enabled. Agents can´t create them, Project Lead neither,
via mail nothing gets created
and SignUp from the Service Desk itself throws the error "Sign up not available"
Here are our settings:
The logs werent helpfull at all. Anyone else had this issue?
Furthermore im unable to create issues on jira.atlassian.com :D so im really stuck now
Thanks to all replies.
The issue was resolved. The problem we had, originated from Atlassian Crowd. Crowd was trying to write the customers back into the Active Directory. We had to deactivate Crowd due to its unability to handle customers on JIRA Service Desk without licensing them in Crowd.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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