Unable to create account in Jira Service Desk

We are unable to sign up new users in Jira Service Desk. 

 

This is the error we get

We can't sign you up right now as there are too many users in the system. You could let the administrator know you can't sign up right now or try again later.

1 answer

1 accepted

0 vote

You need to do what it says - talk to your administrators.  They can disable users to make space and/or get a licence for the next tier up.

I got the same message from a customer, but these are customers, they are users that are not licensed, i should be able to have thousands ...

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jun 14, 2018 in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

773 views 5 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you