Unable to assign myself as an approver

Elliot Hutchins January 19, 2018

I am a global admin and service desk team member, but for some reason when adding msyelf to a ticket for approval, I get an (unable to find user) response. I can add everyone else in the organization except myself. any insight would be fantastic.


1 answer

0 votes
Gabriel Senna
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 30, 2018

Hi Elliot,

Are you the reporter of the issue or is in another role in this ticket?

Some roles are not possible to be assigned as approver, due to restrictions on JIRA.

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