Unable to add customer and Incoming email

we are unable to add another customer.

also, when the customer send a message thru their email JIRA app wont able to received the message.

1 answer

1 vote

Hi there,

Can you let me know what you mean when you say that you cannot add another customer? Do you have an error message? Can you show me a screenshot of what happens?

For your incoming email issue, could you please raise that as a new question? 

Make sure to include what occurs when a user tries to send an email and any error messages you see.



Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published yesterday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

50 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot