Turn off Service Desk Portal per Project

Hi.

I've got two SD projects, one for the Help Desk and the other for more Application Focused.  We're ready to go live with the end-user portal for the Help Desk, but not the App focused one.  I've dug around but I can't seem to find a place to simply turn off the end-user portal for just one project.  I'm fairly new, so apologies for the noob question.

- Michael

1 answer

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Hi Michael,

Quick cheat....just hide all the request types for the one that you want hidden and/or Remove all the customers from the customer team on the one you want hidden.

Hope that helps

Susan

Well, of course you can hide them... duh!  <smiles>  Nice catch... Didn't even cross my mind.  Not perfect, but like you said, its a quick cheat.

Thanks!

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