It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Translation for term "automatic response" Edited

Dear all,

I would like to know where I can translate the term "automatic response" in our service desk portal.

image.png

When the status is changed, JIRA notifies of this status change. The message of the status change is displayed in the translated language as supposed (German in this example). In addition, I would like to have the term "Automatic response" also to be displayed in the translated language. Where can I change or translate this term?

Thank you!

1 answer

1 accepted

0 votes
Answer accepted

Hi Wolfgang;

 

You can edit that Project setting -->Customer Notification--> Language support select your language as Project default. You can add/edit all customer notification  for all rules as well.

Also, Administration-->Issue-->ISSUE Attributes-->Statuses--> Translate Status, select language and view. You can add  all status as your language. 

You can use add translate  "resolution" and "priorities"  in ISSUE Attributes as well.

 

Hope it helps

Best regard

Thanks Volkan. I will try and let you know.

There are two ways:

  1. Using the translation platform if it is a global term. In this case:
    https://translations.atlassian.com/dashboard/originalMessage/221663?lang=de_DE
  2. Project settings --> Language support
    It is, unfortunately, not possible to edit the project default language but there is a workaround by changing the default language.

Thanks again for the help.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Desk

Tell us how you've implemented Change Management

Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...

270 views 0 5
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you