1. Can I please know the query syntax to generate a report which could show the Time Spent on each Assignee?

2. What is the query to generate a report for First Response Time, First Updated Time & First Comment Logged?

2 answers

i asked those same questions some time back. i wasn't too fond of what they had out of the box so i gave the following plugin a go. you might consider trying it out.

https://marketplace.atlassian.com/plugins/jira-timesheet-plugin

Hi Thilak,

The information you are looking for goes beyond the standard JQL querying abilities. You might want to try a plugin such as Intelligent Reports which can report on all of the information you are looking for. You design your report in Microsoft Word and fill in data by using simple point and click rules. No scripting or API to learn.

For reference, to get first updated time, select the issue history, and create an "only" modifier to choose only the first history entry, of which you can then use the time.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 13, 2019 in Jira Service Desk

What's new in Jira Service Desk Server: Introducing 4.0 & more - Feb 2019

Hello Atlassian Community!  I'm Teresa, the Product Marketing Manager   for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...

370 views 1 1
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you