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Time Spent on Organizations

Jagdish Sheemar December 5, 2018

Dear Support,

We have created Organizations and added customers to them.We would like to make some reports to see how much time we spent on each Organization. 
We are logging work ( time spent) on each ticket.

 

Any suggestions will be great.

Thanks

Jagdish 

2 answers

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 5, 2018

It would be nice if the Two-Dimensional gadget for Dashboards had the Organization as an option but it does not. :-(

I use an app called Time Reports that might prove useful for this. There may be a clever way to do this natively but doesn't come to mind at the moment.

0 votes
Olga Videc
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 5, 2018

Hello @Jagdish Sheemar

Do you use tempo?

You can create a filter Organizations = "example"  and use that filter in tempo for custom report, or you can use the report from filter.

BR, Olga

Jagdish Sheemar December 10, 2018

Hello Olga,

 

Could you please send me some example (screenshot) as i am very new to Jira Service Desk.

Thanks

Jagdish

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