The message was rejected because it has delivery status

I have set up a forward in office 365 to our jira-on-demand servicedesk, and the messages sent to the alias in o365 shows up as rejected in the "Mail audit log" with the message "The message was rejected because it has delivery status".

 

This used to work, and another of my queues works just fine.

 

How can i get this issue resoved?

1 answer

Hello Anton-

We are also affected by this issue. I had hoped to create a Contact record in Office 365 so that we could add the support@xxxxxxx.atlassian.net address to our Global Address List so that it could be easily available in the directory and, as appropriate, could be added to groups, etc.

This is shown in the Service Desk email log:

27/Aug/15 11:39 AMREJECTEDThe message was rejected because it has delivery status.xxxxx@urbanelectricco.comE2 access for FoundryDelivery-status email filter

I'd vote for your issue if I could!

John Sykes

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

182 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you