by trying to open the Issue: i got this msg:
The issue you're trying to view can't be displayed.
It may have been deleted or you don't have permission to view it right now.
email@example.com, welcome to the community. First how did you create the issue? Portal or application? Second how are you trying to access/view the issue? Did you get a notification email that it was created and clicked the link or did you simply enter the issue ID into the search? Can you go to the LISD project page and view all issues and see if you can find it. If not then either it did not create or it was indeed deleted.
can you do the following
go into the search for issues screen and enter the following
order by created DESC
this should give you every single issue that has ever been created w/ the most recent at the top. depending on when you created the issue and what other issues have been created it should be near the top.
As @Raynard Rhodes, mentions be sure that you have browse permissions for the LISD project.
Browser Projects are all the roles
I am Admin, but cant view the new created issue
All Service desk Team roles, also cant create view the new issues.
New Service Desk issues, from customer portal can viewed and we have access to all old issues. Service Desk, Software etc.
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