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Tag office location with username for incoming requests

Quentin Butler
Quentin Butler December 3, 2018

Is there a way for requests to come in with the office location of a user is at next to the subject? Ex: Houston - Can't connect to monitor

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LarryBrock
LarryBrock
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December 4, 2018

Hello @Quentin Butler,

When you say "come in", do you mean via email, submitted through the create button, submitted via JSD portal, other?

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Quentin Butler
Quentin Butler December 4, 2018

I mean via email. 

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LarryBrock
LarryBrock
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December 4, 2018

What is the source for the office location?

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Quentin Butler
Quentin Butler December 5, 2018

Source? I'm not sure what you mean! But if I can have something in place where depending on who the individual is then it will come through with a location on it that would be great. 

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