I used jira service desk and I enable Customer satisfaction function, the system sends email to notify the customer as normal but it didn't send customer satisfaction's email to the customer.
We have customized workflow of the incident by setting the issue status can be "REOPENED" after "status "CLOSE".
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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