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Support image attachments on the customer service desk portal

Chris Proud May 18, 2015

It would be very useful for end users/customers reporting new issues to be able to paste screenshots from the clipboard of the application through the customer service portal. Can you add support for attach-image to issues in the service desk portal?

https://marketplace.atlassian.com/plugins/com.atlassian.plugins.jira-html5-attach-images

"As a customer, I would like to be able to paste from my clipboard an image of an application/website into my new service desk issue and that image be save as an attachment to the issue."

2 answers

1 accepted

1 vote
Answer accepted
Tim Eddelbuettel May 19, 2015

Here is the right feature request: https://jira.atlassian.com/browse/JSD-725

Regards,
Tim 

Chris Proud May 19, 2015

Thats the one. Thanks Tim.

0 votes
Arthur Goncalves Atlassian Team May 19, 2015

Hey Chris,

There is already a feature request for it, on the following link:

https://jira.atlassian.com/browse/JSD-610

Please feel free to vote and comment on it. smile

-- Arthur Gonçalves

Chris Proud May 19, 2015

Hi Arthur, Thanks for the comment. This isn't quite the same issue. I think it is necessary to allow the end user/customer to paste images from the clipboard into new images through the customer service portal. Attach-images already works on the issue screen from within Jira and its easy to use wiki code to embed in comments. I'll update my question to make the requirements clearer.

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