Atlassian support uses the site https://support.atlassian.com/contact/#/
where you can submit a request that creates a Service Desk request. It does not look like a portal. I need to do something like that for my project. Is this a different tool/project that takes in the input and submits the data using JIRA API?
Thanks a lot for your help.
No, that is a front end which takes you to a portal only when it's identified the right one to use (and a number of options don't take you to portals)
It's doing pre-filtering as Atlassian only use portals for certain types of request.
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