Atlassian support uses the site https://support.atlassian.com/contact/#/
where you can submit a request that creates a Service Desk request. It does not look like a portal. I need to do something like that for my project. Is this a different tool/project that takes in the input and submits the data using JIRA API?
Thanks a lot for your help.
No, that is a front end which takes you to a portal only when it's identified the right one to use (and a number of options don't take you to portals)
It's doing pre-filtering as Atlassian only use portals for certain types of request.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs