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Superuser customer in Sevice Desk Portal

Egle K.
Egle K. March 27, 2020

hello,

maybe someone found I workaround in having a super user client functionality? By superuser I mean a client who can see other users (from the same company!) issues in portal but these users cannot see his and other colleagues issues. So "Organization" functionality doesn't fit here.. 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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March 29, 2020

There are no layers in the customer functionality.  You're either a customer (in or outside an organisation), or you are not.

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