For now, it looks like we can't stop it within JIRA Service Desk:
Cloud suggestion: Customize/Disable Welcome E-Mail to New Customers
Server suggestion: Customize/Disable Welcome E-Mail to New Customers
Please vote/comment on the suggestions, so the development team can understand your use case.
Maybe your email administrator can setup a rule on the email side, based on the standard contents of the "Welcome" email?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs