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Stamp Time when status is changed

Viola H September 4, 2019

Hi, 

I tried to set up time stamp once status is changed to pending (means: awaiting for customer response).  The idea is that status change is track in field not only in activity log. 

I tried following set up but I can't add it. 

Project settings-> Request -> Edit Workflow -> Transition -> Rule -> Update a request field -> next steps on the picture stamptime.PNG

 

Do you have any idea why I can't add it? Or if you have any recommendations how to create this rule in next-gen project in Jira Service Desk Cloud , it will be very helpful. 

Thank you, 

Viola 

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