Dear Support team,
We have the following issue with Jira Service Desk (server version):
We can see the “request participants” fields on the issue details page, once it is created. But we cannot see it during the creation process.
Could you please help to check on this issue?
Thanks and regards
Hi,
This feature to add the request participants on the create issue screen is a highly voted request but is not available: Vote for : JSDSERVER-1511
However, we got around this problem by acquiring the App: Extension-for-jira-service-desk.
It will allow you to put a "share with" field on the create screens (portal and inside jira).
Hope that helps
Susan
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