It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Show issues to all users / certain group

Ralph Jäger Nov 26, 2017


is it possible to show some or all issues to certain groups / users?

1 answer

0 votes
Alexey Matveev [cPrime] Community Leader Nov 26, 2017


It is possible.You can.use security schemes. For each security scheme you define users or groups or roles which will see an issue which has this security level. You can read more about security levels here

Ralph Jäger Nov 26, 2017


thank you for your help, I was searching for this kind of solution.

I have set the security level as described and added the group "Everyone" to the standard security level.

I still have the problem that customers cannot see other issues which were created by other users.

I also found this answer:

After setting up an organization and applying issues to the organization all the customers received mails about the issues.

What I am trying to do is, that customers can view all the issues but will not be informed / shared when new tickets are issued.

Best regards

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Jira Service Desk

Jira Service Desk Admin Certification (ACP-400) now $150 until 31 July

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the free Certification Prep Course by 30 June 2019 (earlier ...

216 views 0 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you