Share button not working in JIRA ServiceDesk

Hi there,


JIRA Service Desk - v3.2.7

When I click the Share button from the JIRA Service Desk to share a ticket I get the error message below.

Please can someone suggest a fix or workaround?

Thanks,

Mark

 

Selection_421.png

2 answers

This widget could not be displayed.
Boris Berenberg Community Champion Dec 15, 2017

Look in your browser dev tools to understand whats actually failing. Then work with the admin (or if you are the admin do it yourself) to compare that with the logs to see whats going on. This may be a bit beyond the depth of what we can answer on here. 

 

My guess is you have a misconfigured proxy somewhere. 

This widget could not be displayed.
Susan Hauth Community Champion Dec 15, 2017

There are some bugs around sharing.  If your user has been renamed.  If you are sharing someone else's issue to yourself.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

11,132 views 9 28
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you