Share as comment button is grayed out

Created KB in Confluence Linked to the Service Desk. 

In Confluence article is Unrestricted. But when trying to use this article in the ticket in SD - its restricted and Share as comment button is grayed out.

Article restricted.PNGShare as comment Screeenshot.png 

 

Anonymous is enabled and has view rights in Confluence.

 

1 answer

0 votes

Hi there,

Is the page a child of a parent that has restrictions? Restrictions are applied to child pages from a parent and this could cause it.

Shannon

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