Created KB in Confluence Linked to the Service Desk.
In Confluence article is Unrestricted. But when trying to use this article in the ticket in SD - its restricted and Share as comment button is grayed out.
Anonymous is enabled and has view rights in Confluence.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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