Set required field per screen

Hi Jira Support,

I created a custom field called "Answer" and set it required. When I created a new issue, an error message saying that "Answer is required" has been popup, althrough I did not set field "Answer" to the create issue screen.

I would be grateful if you could let me know how can we create a required field for a particular screen.

Best regards,


1 answer

2 votes

You don't.

Mandatory fields are done in two ways.

First, off-the-shelf, Jira does only one type of mandatory flag, and it's in the "field configuration". This sets the field as mandatory or optional for the whole lifecycle of the issue. If you set a field mandatory here, you *must* put the field on the "create" screen

Secondly, Jira has "validators" that you use in a workflow. These check the users input as the issue moves through the workflow, preventing change if certain criteria are not met. There are several addons which give you validators like "make sure field X is filled in"

So, you don't make a field mandatory on a screen. You do it on the workflow.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

683 views 4 16
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot