Hi Jira Support,
I created a custom field called "Answer" and set it required. When I created a new issue, an error message saying that "Answer is required" has been popup, althrough I did not set field "Answer" to the create issue screen.
I would be grateful if you could let me know how can we create a required field for a particular screen.
Mandatory fields are done in two ways.
First, off-the-shelf, Jira does only one type of mandatory flag, and it's in the "field configuration". This sets the field as mandatory or optional for the whole lifecycle of the issue. If you set a field mandatory here, you *must* put the field on the "create" screen
Secondly, Jira has "validators" that you use in a workflow. These check the users input as the issue moves through the workflow, preventing change if certain criteria are not met. There are several addons which give you validators like "make sure field X is filled in"
So, you don't make a field mandatory on a screen. You do it on the workflow.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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