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ServiceDesk tickets on Agile Scrum Board

I have the following project setup:

- Service Desk Project A

- Service Desk Project B

- Software Project C

I want to create a scrum board to include :

- items from Project A and Project B with label = Team_Priority

- Sprint Items from Software Project C

I have created a scrum board, including all 3 projects and updated the filter query to include the items above.  The filter returns all items I expect HOWEVER when I go onto the scrum board the items from Project A and Project B are not displayed, only the software Project C items are listed.

The workflows for Project A and B are the same, but C is different, but all workflow statuses have been mapped to the scrum board columns.

Can anyone advise if this is possible and, if so, suggest hoe I might be able to resolve this issue?

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