We have set up a few automations in Service Desk. What does "Alert a user" do ? I thought we would receive an email but actually not. I can see the internal message in a ticket which means that it is triggered correctly.
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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