since a couple of weeks our help desk installations started having issues reloading the active page after some actions such as:
It happens inconsistently but when it does, the dialog window where the ticket was updated will be forever loading when actually the ticket was already updated. A refresh of the page will bring the ticket with a refreshed status.
I've seen this behavior in JIRA occasionally, not related to Service Desk projects. I am not able to reproduce it yet. Changing the status (either with a Transition Screen or as an immediate action) results in the 'Loading...' spinner and nothing more. Refreshing the page shows the correctly and accurately updated issue.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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