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Hi! Can I modify Atlassian Service Desk from queue structure to table structure? Id like to have a small helpdesk with kanban style table structure.  Example with 4 colums New ticket, On progress, validation and closed.  

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bitvoodoo_nick Community Leader Apr 05, 2018

Hi @Veera Mäkinen

If you have Jira Software installed as well, you can create a Kanban Board for your Service Desk Project and set the Lanes according to your requirement. You can't replace the queues though. 


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