Hi! Can I modify Atlassian Service Desk from queue structure to table structure? Id like to have a small helpdesk with kanban style table structure. Example with 4 colums New ticket, On progress, validation and closed.
If you have Jira Software installed as well, you can create a Kanban Board for your Service Desk Project and set the Lanes according to your requirement. You can't replace the queues though.
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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