Service desk sends 2 email notifications

For some reason service desk sends out 2 notification emails to the reporter about a comment added by support. One comes from the agent that responded to the issue and the second one comes from project lead, no idea why...

1 answer

1 vote

Hi Marcin,

I believe you are referring to this bug here.

Feel free to add yourself as a watcher on the bug and leave any comments to reach our developers directly.

Cheers

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