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Service desk incorrectly reporting that our maintenance license has expired

ICT
ICT February 26, 2020

Jira Service desk says that our maintenance support license has expired yet when logging into MyAtlassian account the license is valid for another year.  We have tried re-applying the license but it is still saying it has expired.

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Bharath Kumar Kappala
Bharath Kumar Kappala
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February 26, 2020

@ICT Please reach out to the Atlassian Support I am sure they would help you with a new license key.

Here is the link for the support team - https://support.atlassian.com/

 

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